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Call Barring Process

(this blocks all national & international calls)

1st Step:

IInstall your personal code as follows
To Install Code:
*57 0000 # ---- (any 4 digits of your choice) – Listen for confirmation

2nd step:

To Block:
Press * 56 ---- (Chosen 4 digit code) – Listen for confirmation

3rd Step:

To Unblock:
Press * 55 ---- (Chosen 4 digit code) – Listen for confirmation

Balance query

7740050 & 7750050 cannot be utilized to check balances after the change in IVRS & query system.
Enter your telephone number after the beep.
If required enter ‘1” to re-enter the phone number.
Listen for your account balance.

 

Complaint logging

7740051 & 7750051 lead to the call centre and are not build to the IVRS any more.
Enter your telephone number after the beep.
Follow instructions as directed.

 

Recharge Cards (Recharge Instructions)

Scratch off the silver panel on the reverse side of the prepaid card to reveal the key number.
7740052 & 7750052 do not function any more as the REMOTE RECHARGING facility has been withdrawn.
Only the KEY NUMBER has to be lodged and that too after the prompt to enter it.
* to cancel the transaction.
Enter the card number; key number and your Multi-Links phone number to which the amount is to be credited.
If required enter ‘1” to re-enter the phone number.
Your account will be recharged, and balance announced.

 

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